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Tony Koh B.Sc. MBA
CEO MailsBroadcast dotcom

I have been in the export business for more than 15 years. Traveling, marketing and selling from one end of the world to the other.... What an experience!
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In the quest for International sales using scant resources -- you sell or you don't go home. Is it that bad?.... That's where your "pay check" comes from.... isn't it?

Simplifying email CRM
As businesses move onto the Internet, dealing with the flow of seemingly anonymous customers presents a new challenge and developing good business relationships is not exclusive to the brick-and-mortars.

Secrets for Relationship Marketing
Real-life business relationship customers are not unreasonable, most are just worried and concerned about a new relationship they have entered--the moment they purchased a product. They need assurance that they have made the right decision.

Sending email messages is the most popular use for the Internet (79.9 percent of Internet users use e-mail) according to a report last month from the U.S. Dept. of Commerce.

The 4 P's of business protocol
Most people know how to send e-mail but they don't know how to use it and the advantages of using e-mail can be quickly outweigh by liabilities for the careless. Simple mistakes can easily offend the recipient and sour a new business relationship.

1st minute
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Communication
Most of the time, any form of communication, fax, email, air-mail may not have been received by the intended parties, the fact is: It is normal for a fax or an e-mail not being received, un-readable or simply went astray. Send your MESSAGE again and PERSIST.

2nd minute
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Communication Protocols
Most e-business people don't introduce themselves properly due to the ease of use of E-mail. They usually send an e-mail like this example:

Hi

I want this...this and this.....

quote me your best price" URGENT

donix 123xyz@hottermail

or

THEY TYPE THE ENTIRE MAIL IN CAP WHICH NO NORMAL BUSINESS PERSON WILL DO WITH A BUSINESS LETTER PLEASE QUOTE ME THE BEST PRICE

URGENT

DONIX 123XYZ@HOTTERMAIL

Any business person responding to that email message must be extremely desperate for business.
 

3rd minute
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The Real Business World. In today information age, a prompt respond is expected after all; I want to buy, I have the money, now serve me quick". But in the real world things don’t really operate like that... Continue next page